Data Engineering & Data Platforms

Services

Data Engineering & Data
Platforms

Experience the power of mending, twisting, creating applicatons
which are unique to your business and maximize investments
through innovative technological solutions

Architecting the Future of Data-Driven Enterprises

Nice Software Solutions builds the strategic data backbone for modern enterprises. We design and deploy high-performance, cloud-native Data Platforms that unify diverse data sources and enable real-time, actionable insights. Our solutions empower business leaders with speed, scalability, and innovation — transforming your data into a competitive edge.

Our Core Offerings

Engineering Reliable Pipelines, Accelerating Business Intelligence
We architect high-performance ETL/ELT pipelines that transform raw data into business-ready intelligence. Our modern data stack expertise ensures seamless integration across platforms and data types — enabling rapid insights and robust analytics.
• Automated, scalable, fault-tolerant pipelines
• Real-time and batch data processing
• Advanced transformation logic & schema design
• Performance optimization: caching, parallelization, workload
• Governance built-in: metadata tracking, validation checks
Tools: Apache Airflow, dbt, Informatica, AWS Glue, Talend

Unified, Scalable Foundations for Modern Analytics
We engineer cloud-first Data Lakes and Warehouses that act as the foundation for next-gen BI and AI. Designed for flexibility and performance, our architectures ensure fast query responses, smart storage, and full data lifecycle control.
• Cloud-native, scalable, and secure designs
• Seamless ingestion from structured and unstructured sources
• Optimized for ML, advanced analytics, and real-time BI
• Future-proof with intelligent partitioning and indexing
Platforms: Snowflake, Amazon Redshift, BigQuery, Databricks, Azure Synapse

Turning Data in Motion into Real-Time Decisions
We build low-latency streaming pipelines that continuously ingest and process massive data volumes. Ideal for fraud detection, personalization, or operational intelligence, our solutions give businesses the power to act instantly.
• Event-driven architectures using Kafka, Spark, Flink
• Fault-tolerant, auto-scalable streaming frameworks
• Real-time alerts and operational dashboards

Secure, Scalable Data Access Across Your Ecosystem
We design intuitive, high-performance APIs and Microservices that ensure seamless, governed access to insights across applications and teams.
• Modular, reusable service interfaces
• Token-based authentication and data security
• Lightweight, low-latency payload design
• Support for hybrid, cross-cloud data consumption

ETL/ELT Development & Optimization Data Lake & Data Warehouse Cloud Data Platform Setup Real-Time & Streaming API & Microservices for Data Access

Engineering Reliable Pipelines, Accelerating Business Intelligence
We architect high-performance ETL/ELT pipelines that transform raw data into business-ready intelligence. Our modern data stack expertise ensures seamless integration across platforms and data types — enabling rapid insights and robust analytics.
• Automated, scalable, fault-tolerant pipelines
• Real-time and batch data processing
• Advanced transformation logic & schema design
• Performance optimization: caching, parallelization, workload tuning
• Governance built-in: metadata tracking, validation checks
Tools: Apache Airflow, dbt, Informatica, AWS Glue, Talend

Strategic Advisory & Consulting

• BI & Data Analytics Assessments
• Tool & Platform Evaluation & Roadmap
• Data Strategy & Governance Frameworks
• BI Performance Optimization & Best Practices

Implementation Services

• Self-service BI & interactive dashboards
• End-to-end mobile BI solutions
• Data Modelling & ETL for optimized reporting

Platform Modernization

• Strategy → Power BI
• Tableau → Power BI
• BusinessObjects (BO) → Qlik, Power BI, MicroStrategy
• OBIEE → Qlik, Power BI, MicroStrategy
• Cognos → Qlik, Power BI, MicroStrategy
• Migration to cloud-based BI solutions
• Hybrid & multi-cloud strategy

Managed Services & Support

• Performance tuning & optimization
• Ongoing maintenance & user training

Infinite Horizontal Scroll

Leverage Our Expertise

We commit to your choice of Analytics by providing end-to-end solutions, right from data preparation to data insights

WHAT WE DO?

Business Roadmaps

Design Thinking

Financial Case

Programs Offerings

NICE Accelerators

Insight & Resources

Data Science (Data Analytics & AI/ML)

Predictive & Prescriptive Analytics:

Forecasting trends, customer behaviour, and risk.

Data Monetization Strategies:

Turning data into actionable value.

ML Ops & Model Deployment:

Scalable, automated ML pipelines for seamless operations.

Real-time & Streaming Analytics:

Instant decision-making from live data.

Explainable AI:

Transparent, auditable AI models for trust and compliance.

Data Science Workflow Automation:

Automating feature engineering, model retraining, and tuning.

Process Automation & RPA

AI-driven bots for intelligent business workflows.

Digital Transformation using Gen AI

Automate manual processes using AI.

AI-Driven Decision Support:

Business recommendations powered by data insights.

Our managed services offering provides complete lifecycle support for your AI/ML infrastructure. This includes model retraining, drift detection, performance benchmarking, and CI/CD optimization. We deliver quarterly updates, performance audits, and advisory support for emerging AI tools and compliance standards. This ensures your AI investments remain future-proof and aligned with evolving business needs. Holistic Managed Services Program

We design and deploy intelligent virtual assistants and chatbots using cutting-edge NLP models like GPT, BERT, and Rasa. These bots handle customer support, HR services, employee onboarding, and internal queries. Integrated into platforms like MS Teams, Slack, WhatsApp, and websites, our conversational agents reduce operational costs and improve user engagement with 24/7 intelligent support. Conversational AI Program

We deliver reusable and scalable time-series forecasting models tailored for demand, inventory, and revenue predictions. Leveraging ARIMA, Prophet, LSTM, and XGBoost, our models account for seasonality, trend shifts, and external drivers. Dashboards with parameter tuning and explainability features allow business users to explore and adjust forecasts in real time. APIs enable seamless integration with ERP, planning, and sales platforms. Forecasting Factory

Our suite of AI-powered solutions helps organizations understand, engage, and retain customers. We build predictive models for churn detection, customer lifetime value, behavioral segmentation, and next-best-action. Integrated with CRMs and data platforms, our solutions drive hyper-personalized experiences and data-driven decision-making across sales, marketing, and support channels. Customer Intelligence Suite

Nice Software Solutions offers a flexible, outsourced analytics team to deliver actionable insights on demand. From data ingestion and cleansing to analysis, visualization, and reporting, our team handles the full analytics workflow. This service supports a range of business functions including marketing, finance, supply chain, and customer experience. It’s ideal for organizations seeking enterprise-quality insights without expanding internal data science headcount. Analytics-as-a-Service (AaaS)

We offer end-to-end support for building, deploying, and scaling AI/ML solutions across the enterprise. Our enablement program covers data engineering, feature extraction, model development, hyperparameter tuning, CI/CD automation, and model monitoring. We work closely with your internal teams to institutionalize best practices, build reusable frameworks, and ensure responsible AI implementation. Our technology stack includes Azure ML, MLflow, and TensorFlow Extended—enabling robust, production-grade solutions ready for business impact.
AI/ML Enablement Program

Get 24/7 expert support across your data ecosystem. We provide proactive monitoring, optimization, and incident response — allowing you to focus on innovation while we ensure stability, performance, and security. From infrastructure tuning to governance enforcement, our managed services ensure continuous platform improvement and long-term business alignment. Holistic Managed Services Program

Drive operational excellence with CI/CD, automation, and governance for data pipelines. We implement best practices to increase delivery speed, data quality, and platform resilience. Our approach combines tooling, culture, and process automation to create a unified, agile data delivery ecosystem that reduces errors and accelerates time-to-insight. DataOps Transformation Initiative

Enable instant decisions with high-velocity streaming architectures. Our systems are built for low-latency insights, continuous responsiveness, and integration into mission-critical business workflows. We empower businesses to monitor dynamic data environments, detect patterns in real time, and deliver hyper-personalized experiences that drive agility and growth. Real-Time Data Enablement

Modernize your data infrastructure with minimal disruption. We ensure secure, efficient transitions to modern platforms — unlocking better performance, cost-efficiency, and long- term scalability. Our proven migration framework minimizes risk, preserves data integrity, and accelerates cloud adoption to help your organization stay competitive and innovative. Legacy Platform Migration

Bridge the scalability of data lakes with the governance of warehouses. Our Lakehouse solutions power BI, AI, and ML with a single, unified architecture designed for real-time insights and flexible analytics workloads. By merging data storage and analytical processing layers, we ensure faster data access, reduced redundancy, and scalable performance across structured and semi-structured data types. Data Lakehouse Implementation

Build an intelligent, cloud-native foundation that supports enterprise-scale analytics. We deliver automated pipelines, dynamic scaling, and optimized infrastructure to manage high- volume data operations with agility and precision. Our modern data platform solutions simplify operations, ensure data availability, and offer seamless integration with advanced analytics and AI applications — helping you unlock greater business value faster. Modern Data Platform Program

Our compliance programs are designed to help enterprises meet national and international data regulations such as GDPR, HIPAA, SOX, and RBI standards. We implement rigorous control mechanisms, audit-ready lineage documentation, encrypted data handling, and secure reporting protocols. Regulatory dashboards highlight compliance status, while automation triggers real-time alerts when violations occur. Paginated Reports are used for structured, regulator-ready formats, and Copilot helps generate policy documentation and summarize compliance risks. This ensures that your data estate is continuously monitored, documented, and aligned with regulatory frameworks. Regulatory Compliance Program

Our compliance programs are designed to help enterprises meet national and international data regulations such as GDPR, HIPAA, SOX, and RBI standards. We implement rigorous control mechanisms, audit-ready lineage documentation, encrypted data handling, and secure reporting protocols. Regulatory dashboards highlight compliance status, while automation triggers real-time alerts when violations occur. Paginated Reports are used for structured, regulator-ready formats, and Copilot helps generate policy documentation and summarize compliance risks. This ensures that your data estate is continuously monitored, documented, and aligned with regulatory frameworks. Regulatory Compliance Program

We help organizations scale BI programs without losing governance by enabling safe, self-service environments. This includes certified datasets, transformation limits, and usage protocols within user-friendly platforms. AI and Copilot guide users with compliant practices and governed insights, ensuring agility for end-users and peace of mind for data teams—fostering a collaborative analytics culture with centralized control. Governed Self-Service Enablement

Our improvement plan provides a structured approach to elevate data quality across systems. We start with an audit to find gaps, set validation rules, and deploy real time dashboards for monitoring. AI highlights anomalies, while Power Automate and bots deliver alerts and recommendations. With Copilot, we generate rule suggestions and automate documentation—building a self sustaining ecosystem that ensures high-quality data across functions. Data Quality Improvement Plan

This program is designed to create a centralized metadata hub where all data assets—structured and unstructured—are classified, cataloged, and made accessible to stakeholders across the organization. We implement catalogs using industry-standard platforms and enrich them with AI powered capabilities like smart tagging, auto - classification, and sentiment-based data descriptions. Through intuitive interfaces and Copilot-led guided search experiences, users can quickly locate relevant datasets, understand their lineage, and assess data quality before consumption. The result is reduced data hunting, increased trust, and faster decision-making. Enterprise Data Catalog Program

Our Data Governance Jumpstart program is the ideal launchpad for organizations seeking to establish foundational governance practices. We work closely with data owners, business users, and IT stakeholders to define a governance charter, assign stewardship roles, and implement the essential components of data policy management. With AI automation and Copilot-assisted policy generation, we accelerate documentation, streamline workflows, and build a scalable model for expansion. This program lays the groundwork for sustainable governance by balancing flexibility with control and setting clear expectations for data usage across the enterprise. Data Governance Jumpstart

Our managed BI services provide ongoing platform governance, user support, system optimization, and innovation rollouts. From report enhancements to AI tool integration, our experts manage the evolution of your BI environment with continuous improvements. Monthly review cycles, quarterly feature updates, and Copilot training sessions ensure that your analytics ecosystem stays future-ready and aligned with business needs. Holistic Managed Services Program

Our audit service evaluates existing dashboards and reports for effectiveness, usability, and alignment with business goals. We review visual design, user interaction flows, layout logic, and accessibility standards. With AI-powered heatmaps and Copilot-assisted refactoring, we provide actionable enhancements that elevate dashboards to modern standards—improving both clarity and engagement. Visualization Best Practices Audit

We deliver tailored dashboards focused on executive-level insights—covering critical KPIs, operational metrics, and strategic goal tracking. These dashboards are visually elevated yet functionally robust, featuring dynamic scorecards, AI-generated commentary, and drill-through paths that allow instant analysis. Alerts, workflow triggers, and automatic updates are seamlessly built-in using automation engines, ensuring that CXOs always have current, decision-grade data. Executive Dashboards Suite

Our adoption bootcamp is a structured enablement initiative designed to enhance BI fluency across user roles. We deliver interactive workshops, role-based labs, and live simulations that teach practical skills using real-world data. Features like natural language Q&A, Copilot-driven automation, and collaborative data storytelling are core to the learning process. Post-bootcamp, we track engagement and feedback, ensuring continuous skill development and BI platform utilization. Analytics Adoption Bootcamp

For enterprises struggling with outdated systems, our modernization program offers a structured roadmap to shift toward scalable, cloud-friendly BI solutions. We assess legacy architectures, plan phased transitions, and reengineer outdated reports using modern data frameworks. AI tools assist in auto-documenting reports, generating functional equivalents, and streamlining adoption. The process also includes alignment with DevOps pipelines, metadata management, and compliance frameworks. BI Modernization Program

This end-to-end program covers everything from data modeling and transformation to visualization and publishing. We handle architecture design, semantic modeling, ETL/ELT pipelines, and user-specific dashboard customization. Automation is a central focus, with scheduled refreshes, smart alerting, and AI-generated insight summaries built into the final product. The result is a fully integrated, business aligned BI environment tailored for scalability and continuous improvement. BI Implementation Program

Services

Strategic Advisory & Consulting

Implementation Services

Platform Modernization

Managed Services & Support

Business Roadmaps

Design Thinking

Financial Case

Modern Data Platform Program

Data Lakehouse Implementation

Legacy Platform Migration

Real-Time Data Enablement

DataOps Transformation Initiative

Holistic Managed Services Program

ML Model Starter Kits

AutoML Pipelines

MLOps Framework with CI/CD

Explainable AI Dashboard

Pre-trained NLP Models & APIs

QueryMate: Empowering Business Teams

QueryMate: Empowering Business Teams

Data Science (Data Analytics & AI/ML)

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