Shailesh Wadhankar Appointed President of Nice Software Solutions!
- 02 Mar, 2026
Nice Software Solutions is pleased to announce the appointment of Shailesh Wadhankar as
President.
This leadership appointment represents a significant step forward as Nice strengthens its
global delivery model, expands strategic client partnerships, and accelerates value creation
across its Data, AI, Salesforce, and digital transformation offerings.
This leadership appointment represents a significant step forward as Nice strengthens its
global delivery model, expands strategic client partnerships, and accelerates value creation
across its Data, AI, Salesforce, and digital transformation offerings.
Shailesh brings over 28 years of leadership experience across digital technologies, IT
services, and enterprise transformation. He has built and scaled large global delivery
organizations, led P&L portfolios exceeding $100M, and driven operational excellence across
Healthcare, Life Sciences, BFSI, Telecom, and Media industries. Throughout his career, he
has consistently delivered scalable growth, margin improvement, customer success, and
high-performance team cultures.
Most recently, he served in senior leadership roles at Persistent Systems, including Chief
of Staff to the Chief Delivery Officer and Global Delivery Head for Salesforce, Data and UX.
In these roles, he enabled operations for a $500M+ business, strengthened revenue
predictability, improved delivery governance, enhanced customer satisfaction frameworks,
and scaled global practices. Earlier, he led the business unit, growing it into a $100M+
practice with consistent double-digit growth while improving employee retention and
operational efficiency.
Prior to Persistent, he held leadership roles at Infosys, where he managed global delivery
programs and strategic accounts, building strong client partnerships, and delivering complex
transformation initiatives at scale. Most recently, Shailesh founded SPArK Partners where he
advises growth-stage organizations and startups on scaling operations and predictable
revenue growth.
In his role as President, he will lead the Global Delivery Organization at Nice. He will focus
on strengthening delivery excellence, expanding Data and AI capabilities, enhancing
partnership ecosystems, and building strong enabling functions across HR, RMG, Talent
Acquisition, Admin, and IT. He will work closely with the CEO and Sales leadership to refine
go-to-market execution, improve revenue predictability, and drive sustainable, long-term
growth.
Commenting on his appointment, He added:
“After nearly three decades in the industry, I chose to join Nice Software Solutions because of its rare
combination of deep technical DNA and an agile, entrepreneurial spirit. It is the perfect 'canvas' to apply
my experience in customer excellence and building large-scale, profitable operations.
What excites me most is the company's positioning at the intersection of Data, BI, and AI," We aren't just
following trends; we are building the capabilities that allow enterprises to truly ‘monetize data’ rather just
‘having data’. I am looking forward to leading our Delivery, Practices, Partnership and Enabler teams to
create a seamless engine for growth. My focus is on ensuring that as we scale, our commitment to
delivering world-class customer value remains our North Star”
AI solutions partnering with businesses to solve
complex challenges and thrive in the age of Data & AI.
This appointment reflects Nice Software Solutions’ continued commitment to strong
leadership, disciplined execution, and delivering high-impact solutions to clients across
global markets. With Shailesh at the helm, we are confident in accelerating our growth
journey, strengthening our delivery excellence, and deepening our Data & AI capabilities.
Congratulations, Shailesh – excited to have you onboard and look forward to building the
Growth of NICE together.
Neeraj Deval
VP Professional Services
